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FREQUENTLY ASK QUESTIONS ABOUT ORDERING AND TRACKING

HOW LONG WILL MY ORDER TAKE TO ARIVE?
An estimated delivery time is displayed on the Order Summary page. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location. Sometimes, delivery may take longer due to bad weather, flight delays, political disruptions and other unforeseen circumstances. In such cases, we will proactively reach out to you. Please check your emails and SMS regularly for such updates. To check the delivery time in different cities across Pakistan, Delivery within 3 business days Your order will typically reach your doorstep within 2 business days if it is being shipped to the following areas • Karachi (Delivery within 24 hours in select locations) • Metro Cities
DELIEVERY WITH IN 3-5 WORKING DAYS
For Non Metros and cities not mentioned above, usually your order should reach your doorstep within 5 business days from the time it was confirmed with us. In few locations, the delivery may take longer, depending on the accessibility of your location by our logistics partners. But rest assured, you will be informed of the estimated delivery times at the confirmation of your order.
AUR THERE ANY SHIPPING CHARGES
Sable V offers absolutely free shipping on most products in Pakistan. On certain products, nominal shipping charges are applicable. To avoid paying shipping charges, just buy this product along with anything else from our website. Please note that this shipping charge is different from the Cash on Delivery convenience fee. This is a fee of cost nationwide shipping, that we charge only on COD orders and is completely waived off for all prepaid orders. The Cash on Delivery convenience charge and the shipping charge would not be included in the refund value of your order as these are non-refundable charges.
WHY IS THE DELIEVERY TIME DIFFERENT FOR DIFFERENT PRODUCTS
Some products in our catalogue are directly shipped from these partner locations. These are marked as “Sold by Partner” and usually take 5-8 business days to reach your doorstep. Some products in our catalogue are heavy or bulky and shipped through our surface logistics partner. These orders may usually take 10-12 business days and their delivery may not be possible at a few select locations.
WILL I RECIEVE MY ORDER IN A SINGLE PACKAGE
Your order may contain products marked as “Sold by sablev.net”, “Sold by Sable V” or “Bulky Item”. Each of these categories has different estimated delivery times. • All “Sold by sablev.net” products will reach you in a single package. • Each “Sold by sablev.net. Partners” product will reach you in separate packages and may reach you on different days. • On different days. • “Bulky items” will reach you in a separate package(s).
CAN I EXPECT DELEIVERY ON ALL DAYS OF THE WEEK?
You can expect delivery of your order on business days. Business days are defined as all working days from Monday to Saturday, excluding national and state holidays.
DO YOU SHIP INTERNATIONALLY?
Of course yes! We do ship internationally. For international shipping, you may reach out to us via any of the following channels – • Visit sablev.net. and place the order directly. • Mail your queries to sablevogue@gmail.com. • Call us at +92-91-5622065 / +92-91-5622309 / +92-312-6333645 / +92-335-6333645
WHY DID I RECEIVED A PARTIAL ORDER?
Please check if your order contains items with different delivery time. Items with different delivery time are shipped to you separately so please don’t worry your item, as it is on its way. In some instances, there could be an item in your order that may have failed our Quality Check, which is done prior to dispatch, and don’t have an alternate QC passed item. In such an event you may be sent that part of the Order that is available in stock. Be assured that we will make every attempt to procure the product/s unless cancelled by you. In case we are unable to fulfill your purchase we will refund you the payment made towards that item.